Privacy Policy

Effective date: November 9, 2026

This policy explains what this Happy Dental Land website collects when you visit it or send us the consultation request form, where that information goes, and the choices you have. It covers this website only; the practice’s main website has its own policy.

What you send us through the form

The website has one form, the consultation request form. Nothing you type reaches us until you send it.

The form asks for your child’s age, your first name, last name and cell phone number, the office you choose, and your agreement to receive texts and calls about your request. Every field is required: the request is answered by text message and phone call, so we cannot act on it without your number and your agreement. The form does not ask for your email address, your child’s name or date of birth, your insurance details or any health history.

The form also sends the address of the page it was sent from, the language of the page, the time it arrived, the result of the spam check (below) and the record of the ad or link that brought you to the website (also below). To tell people from automated spam, the website notes when you first click into the form; that time is used for the spam check only.

Who receives it

Everything you send through the form goes to Happy Dental Land’s account at GoHighLevel, the service we use to receive and answer enquiries and to send our text messages, which handles it on our behalf. We use it to answer you and to arrange the consultation. Sofia, the automated assistant that texts you, runs in that account.

Cloudflare hosts the website and runs the service that passes the form to GoHighLevel.

Confirming your number

When you press the form’s button, we text a 6-digit code to the cell phone number you typed, from +1 213-698-4949, and you type it on the page to confirm that the number is yours. The code works for 10 minutes. To text it, your name, number and office reach our GoHighLevel account when you press the button, before you type the code; the rest of the request follows once the number is confirmed.

Your child’s age

The offer on this page is for children and young people of the ages it states. The website uses the age you type only to check it against those ages, and does not keep it. If the age is outside them, the request ends there: nothing is sent to GoHighLevel or Meta, and no code is texted. So that the offer is not requested again for the same child, the website then keeps two records for one year: a cookie in your browser, and your phone number in a scrambled form that cannot be read back (a keyed hash) in a store at Cloudflare. Your browser also keeps a note in its local storage, so that the form can show that the offer is not available. To ask about your child’s treatment anyway, call any of our offices.

Picking a time on this website

After you send the form, the thank-you page may offer you open times at the office you chose over the next few days. The times come from that office’s calendar in GoHighLevel, and the time you pick is booked there under the request you just sent. The link that lets the page do this is valid for two hours and works only for your own request. If you leave the page, or it sits untouched for about 25 seconds before you book, the page asks our system to text you a link back to these times; the link in that text works for 30 days and only for your own request. Nothing else is collected. If you pick no time, nothing is booked here, and Sofia arranges it with you by text.

The record of the ad or link you came from

When you arrive from an ad, from a link that carries tracking tags, or from another website, your browser keeps a small record in its local storage, on your device:

• the ad’s tracking tags (utm_source, utm_medium, utm_campaign, utm_term and utm_content), Google’s ad click identifiers (gclid, gbraid and wbraid) and Meta’s ad click identifier (fbclid), when the link carried them;
• the page you arrived on, without anything after a question mark in its address;
• the website that sent you, by its name only, not the page you were reading there; and
• the time you arrived.

The record stays in your browser. It leaves your device only when you send the form, together with the form. The website uses it for 90 days and never sends an older record; a later visit from an ad replaces it. You can delete it at any time by clearing this website’s data in your browser’s settings.

The Google identifiers are stored with your request in GoHighLevel, which may report them to our Google Ads account so that we can see which ads bring enquiries. Meta’s identifier is used only as the next section describes and is not stored in GoHighLevel.

Meta (Facebook and Instagram) ads

Most visitors reach this page from an ad on Facebook or Instagram. So that we can see which ads bring requests, when you send the form our website tells Meta that a request was sent: the time, the page it was sent from, your phone number in a scrambled form that cannot be read back (a hash), your IP address, the name of your browser, and the ad click identifier from the link you came from, when there was one. It does not send your name, the office you chose, or anything about your child or about dental care. Meta uses this to measure and improve the ads we run; how Meta handles it is described in Meta’s privacy policy. The website loads no Meta script in your browser and sets no Meta cookie.

What else the website keeps in your browser

When you press the form’s send button, the website keeps a copy of what you typed in the visible fields in the browser tab’s session storage, so that the form can be filled in again if it comes back with an error. The copy is deleted the next time the page loads, or when you close the tab. It never includes the text message box, which you tick again.

When you book a time on the thank-you page, the website keeps the day, time and office of the visit in your browser’s local storage until the visit has passed, so that the form shows you already have a visit instead of offering a second one. It holds no name or number.

The website’s own code sets one cookie, and only in the case “Your child’s age” describes.

The spam check

The form uses Cloudflare Turnstile to check that it is sent by a person. It loads from Cloudflare only when you first click or tap into the form, and most visitors never see it. It looks at technical signals from your browser and connection, and when you send the form, the website passes your IP address to Cloudflare to confirm the check. Turnstile does not read what you type into the form. Cloudflare may also use these signals to improve Turnstile, as its Turnstile privacy addendum describes.

If the form does not reach us

If GoHighLevel cannot accept the form, for example during an outage, the website keeps a copy of it for up to 30 days in a short-term store at Cloudflare and tries again to deliver it. The copy is deleted as soon as it is delivered, and in any case after 30 days. So that our office can call you back in the meantime, an email with your name and phone number, and no other details from the form, goes to the team that runs the website and the enquiry system for us; it is sent through Google’s email service.

Text messages and calls

The form asks you to agree that Happy Dental Land may text or call you at your number about your request: available times, confirmations, directions and reminders. Some texts and calls may be automated or come from an AI assistant; Sofia, our automated assistant, writes some of the texts. The box is never ticked for you. Agreeing is a condition of sending this form, because the request is answered by text, but it is not a condition of receiving care: you can also call any of our offices. When you tick the box, we record that you agreed, which version of the consent text you saw, and when. Message frequency varies, and message and data rates may apply. To stop the messages, reply STOP to any of them; for help, reply HELP or call an office. To stop the calls, say so on a call or call an office. The SMS Terms describe the messages in full.

No analytics in your browser

The website runs no Google Analytics and no advertising pixel in your browser. The only measurement is the one described under “Meta (Facebook and Instagram) ads”, which happens on our server when you send the form.

California residents

If you live in California, this section is our notice at collection. Through the website we collect identifiers and contact details (your name and cell phone number), your child’s age (checked, not kept), the office you choose, your consent to texts and calls, the time you pick when you book on the thank-you page, and information about how you reached the website (the record of the ad or link you came from). We collect them to answer your request and arrange the consultation, to keep spam out of the form, and to see which ads bring requests. We do not sell your personal information. We share the measurement described under “Meta (Facebook and Instagram) ads” with Meta for advertising measurement; California law may treat that as sharing for cross-context behavioral advertising, and you may ask us not to share it by contacting us as described below. California law may also give you the right to know what personal information we hold about you, to ask us to correct or delete it, and not to be treated differently for asking.

Contact us

For questions about this policy, or a request about your information, email us at [email protected] or write to Happy Dental Land at one of our offices:

• La Mirada: 14930 E Imperial Hwy #C, La Mirada, CA 90638
• Covina: 217 W Badillo St, Covina, CA 91723
• Studio City: 12265 Ventura Blvd, #202, Studio City, CA 91604